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rippin_lips

Customer service

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Customer service is a very important factor to me when buying any fishing equipment. When deciding between two brands, outstanding customer service can make a difficult decision much easier. What major reel and rod companies do you this have the best and worst customer service departments?  Thanks.

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Best Reel Customer Service: Shimano

Best Rod Customer Service: St. Croix

Don't have a bad one because these are really the only two companies that i use other than Falcon, which I have yet to use customer service with them.

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Hurricane Redbone, on the spot over the counter lifetime exchange, what can be better?...........great rods too.

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Reels: Shimano

Rods: G. Loomis and St. Croix

However, BPS and Cabela's have some of the best "overall

service" and I'm sure this applies to their in-house brands.

8-)

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