Solutions
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Caiden24's post in Why wont my baitcaster spool reel in? was marked as the answerOn my reel it actually doesn’t matter which direction the piece is. But I found the problem, the problem was this piece there that I have highlighted it was backwards I think so it made it so the gear that sits on it that won’t go down all the way. I flipped it and pushed the gear down all the way and now it works.
Like a washer that goes after the drag washers on the outside of the side plate?