Hey guys... Every once in a while a company comes along in life that provides customer service that makes you feel like you are more than a number to help improve their bottom line. Koppers bait corp. is a shining example. I recently purchased 2 blueback herring swimbaits manufactured by them. On my first outing, I experienced a few light snags.... Not stums/rocks/dead body type snags, but light vegetation. I noticed at one point that the bottom treble hook was missing (split ring stretched out) and the rear treble hook was missing a point. Being a guy that swears by Koppers live target lipless cranks, I was very disappointed.The lipless cranks they peoduce have never given me trouble. I contacted them via e-mail to express my disapointment to them. I was contacted very quickly by Mike Chopin, Koppers office/ pro-staff manager. He apologized and offered to let me return the swimbaits directly to him, and exchange them for any lipless cranks I wanted as a replacement! I had no receipt, no photos..nothing but my word and Mike went out of his way to take care of me. The results I have gotten from their crankbaits is second to none on the lake.... But this experience made me realize that I can buy their products without worries of being left out to dry if something breaks. Thanks to Mike Chopin and the Koppers staff for your excellent products and service!

Hey guys... Every once in a while a company comes along in life that provides customer service that makes you feel like you are more than a number to help improve their bottom line. Koppers bait corp. is a shining example. I recently purchased 2 blueback herring swimbaits manufactured by them. On my first outing, I experienced a few light snags.... Not stums/rocks/dead body type snags, but light vegetation. I noticed at one point that the bottom treble hook was missing (split ring stretched out) and the rear treble hook was missing a point. Being a guy that swears by Koppers live target lipless cranks, I was very disappointed.The lipless cranks they peoduce have never given me trouble. I contacted them via e-mail to express my disapointment to them. I was contacted very quickly by Mike Chopin, Koppers office/ pro-staff manager. He apologized and offered to let me return the swimbaits directly to him, and exchange them for any lipless cranks I wanted as a replacement! I had no receipt, no photos..nothing but my word and Mike went out of his way to take care of me. The results I have gotten from their crankbaits is second to none on the lake.... But this experience made me realize that I can buy their products without worries of being left out to dry if something breaks. Thanks to Mike Chopin and the Koppers staff for your excellent products and service!

I'm right there with you. They are very good to me and I've sent a thank you letter and I even recieved a FREE hat from them for my letter. They are a great company. I have all their cranks including a few saltwater cranks for the bay. Another one to add to the greatest bait company list is Lucky Craft.