Picked up a Denali Lithium L843CB on the bay. It was brand new but had a broken tip. I practically stole it $22 + $10 shipping. 

So I called Denali and spoke to Pete to see about what tip to use and to see if I could buy one from them. I told him I bought it 2nd hand and understood it wasn't covered by warranty, but he insisted that if I'd just ship them the rod they would repair or replace it for me. He didn't even want return shipping. 

Packed it up and sent it off a week and a half ago - just got it back today good as new. 

Just wanted to give them a shout out for such outstanding customer service. they have definitely gained a customer!

Have not been able to take it out yet, but it is very light and feels great. I'm looking forward to fishing it, and will update here when I do. 

I had a tip break off one of mine after having it a year, called the seller (the big online place), they told me to send it back and a week or so later got a new one.

Mine is the Denali Jadewood J2 Series Casting Rod 7' MH Cranking rod. This is a nice rod BTW.