My internet access and phone lines have been down since IKE. Called AT&T last week to get it fixed. They set up a date to repair and bumped me three times. It was finally fixed this morning and the tech told me they had three different departments saying the problem was with another department. One was to repair a line down the street, got there and said the problem was a line tech problem and they would have to call out another tech that specialized in that area. This went on for 10 days and still no one could fix my problem. After it was done this morning they told me it was a problem with a card that transfers the signal from fiber optic to a copper line. It took three repair departments arguing over who was at fault, and the problem ended up being a five minute fix.

Why don't companies train their repair tech to train in more than one area instead of having a dozen trying to fix an issue that one could do with the correct training? What a cluster #%* it was.

Thanks for allowing me to vent...

Don't you just love corporate B.S.

                   -tumnus

Jack, look on the bright side.  You could have bought an HP 42" plasma TV.   ;D

Hey Fish, you have every right to complain. There is no reason for you to wait that long for something that simple.

Glad you're up and posting again.

Falcon

Well finally the internet is working fine. Just no dial tone on the home phone. They told me Saturday morning that it was a problem with my cordless system in my home. I'm going to purchase another one this evening and if I still have no dial tone someone will hear about it.