Alright. I know things happen on ALL the package delivery companies. I ordered a 16 rod holder online and had it shipped. It gets here Friday. The package looks like 3 Gorillas used it to beat each other senseless then threw it under a subway train. 

Contrary to the commercials, I know they don't put on silk gloves and gently move each package but this is way over the top. Apparently it happens a lot cause the guy who packed the box put extremely large amounts of packing material in there (the only reason it was not broken). I just do not see how you can do that job and take such a total lack of concern for items entrusted to your care. With the economy the way it is, and the job market the way it is, you think these guys (like all of us) would be doing their job extra special to make sure they still have one.

I mean I can choose other, cheaper options than Fedex. I got just as many UPS stories and i have heard enough from the USPS here on guys trying to ship rods to make me never attempt it. I know accidents happen but I have seen a lot of flagrant abuse of packages with my own eyes from all these carriers, just kills me when the whine about running out of money or layoff in those companies when THIS is how they treat our packages.

Sorry you had that experience. I will say that I deal with FedEx a lot, in my personal life and for work. Not once has an overnighted package not arrived at is destination at the promised time/day, and not once have I heard a story like this. That's surprising to me. I think FedEx is one of the most reliable companies I've dealt with. Their customer service and tracking capabilities are top-notch. I just wanted to put in my 2 cents, but it does suck that this happened to you. I seriously doubt it's a regular thing, and I'm sure if they had damaged your goods, they would have made it up to you in some way.

I heard FedEx and UPS are going to merge.

The new company is going to be called FedUp

Man that sucks your package was treated like that. It brings to mind the deployments I've done to Iraq and Afghanistan. Sometimes I would help pick up the mail for our unit and these packages would most of the time be alright but on occasion we would get packages that looked like somebody had thrown it on the ground and stomped on it...lol. I always told my family to never send anything valuable. Although my grandma did mail me a microwave when we were in Afghanistan. Just to let you guys know just how modern times are over there...We worked in tents and lived in tents. Yet in our "Officer Work Tent" they had a flat screen tv, a microwave and the internet"!   I know that is way off subject but thought some of you may get a kick out of that! Although we had all of that it was still hard for us to get a working heater...lol!

I guess part of what bugs me is Fedex usually does much much better for me. I was more than a little disappointed in this. And in general in this job market all it takes is one single guy in one terminal to slack off on his job, get a handful of packages beat up every day and cut demand enough to get half a dozen guys laid off. I have little to no sympathy or tolerance for folks who do stuff like this to themselves but absolute contempt for those who do this without any concern whatsoever for others they would impact.

You'd think with all these rates getting higher they'd do a better job.....They need to start being able to back track who handled what packages.

I've been very lucky here...only one package never made it to me.It's been a few years since it happened and it wasn't a real expensive package either.

My delivery guys/gals are pretty cool too.I hope it stays that way here.

Christmas rush is coming soon....I doubt this won't be the only complaint we'll hear.

One of the big problems is that Fedex, UPS and the like have automated conveyor systems.  Any long/over-sized package will jam up the conveyor system so it has to be handled by hand.  The system generally work pretty well until the package gets to its final sorting station for loading onto the trucks.  The employees here generally work at least two jobs and, for the most part, are part-timers who work from say 2 to 7 AM.  They are always tired, overworked, and generally have a bad attitude.  Most of these employees last three months or less.  Do you think these people give a rat's azz about your package?  A friend of mine once worked the graveyard shift at one of these final sorting stations.  The horror stories were amazing.