Ok, now I bet your thinking man does this guy complain enough. Well I purchased a high end video card for my gaming PC back in Nov. It overheated in the PC case I had bought a new case, still overheated. I finally sent the card back to my new friends at Visiontek. which they then told me it looked like the screws were worn at that I voided the warranty due to tampering. So I now have a $250+ paper weight and the patience of a prespawn bass. Does customer service and warranties mean anything anymore?

Ok, now I bet your thinking man does this guy complain enough. Well I purchased a high end video card for my gaming PC back in Nov. It overheated in the PC case I had bought a new case, still overheated. I finally sent the card back to my new friends at Visiontek. which they then told me it looked like the screws were worn at that I voided the warranty due to tampering. So I now have a $250+ paper weight and the patience of a prespawn bass. Does customer service and warranties mean anything anymore?

Honestly, I personally feel like customer service in this country has gone to *****. They don't pay people enough to give a hoot so that in turn reflects upon the company.

Should have bought it from Nissan.

Ok, now I bet your thinking man does this guy complain enough. Well I purchased a high end video card for my gaming PC back in Nov. It overheated in the PC case I had bought a new case, still overheated. I finally sent the card back to my new friends at Visiontek. which they then told me it looked like the screws were worn at that I voided the warranty due to tampering. So I now have a $250+ paper weight and the patience of a prespawn bass. Does customer service and warranties mean anything anymore?

Honestly, I personally feel like customer service in this country has gone to crap. They don't pay people enough to give a hoot so that in turn reflects upon the company.

IMO, that goes to work ethic in this nation. You (not you personally) took the job, you accepted the pay, then DO the job to the best of your ability. Seriously, if I hire you at min wage to work a job and you do a half @$$ job at it, why would I ever want to pay you more?

If the job pays peanuts and it is too low a salary for you to justify doing it well, then do not  take the job.

IMO, customer service sucks because:

1. Work ethic in this country has totally disappeared to the point that someone who shows up 40 hours a week and does a simple honest days work is exceptional.

2. Companies and their owners bought into the "Its just business" mentality that they stopped using personal integrity and honesty in dealing with employees and their customers. 

Yes, if you treat your customers all fairly, then you will get some lugnuts who take advantage of you and your business and rip ya off. On the inverse, you treat all your customers like they are trying to rip you off, only those that do will come back.

Should have bought it from Nissan.

Or Excalibur Crossbow.  Best warranty I have ever encountered.

Kelley

Ok, now I bet your thinking man does this guy complain enough. Well I purchased a high end video card for my gaming PC back in Nov. It overheated in the PC case I had bought a new case, still overheated. I finally sent the card back to my new friends at Visiontek. which they then told me it looked like the screws were worn at that I voided the warranty due to tampering. So I now have a $250+ paper weight and the patience of a prespawn bass. Does customer service and warranties mean anything anymore?

Honestly, I personally feel like customer service in this country has gone to crap. They don't pay people enough to give a hoot so that in turn reflects upon the company.

IMO, that goes to work ethic in this nation. You (not you personally) took the job, you accepted the pay, then DO the job to the best of your ability. Seriously, if I hire you at min wage to work a job and you do a half @$$ job at it, why would I ever want to pay you more?

If the job pays peanuts and it is too low a salary for you to justify doing it well, then do not take the job.

IMO, customer service sucks because:

1. Work ethic in this country has totally disappeared to the point that someone who shows up 40 hours a week and does a simple honest days work is exceptional.

2. Companies and their owners bought into the "Its just business" mentality that they stopped using personal integrity and honesty in dealing with employees and their customers.

Yes, if you treat your customers all fairly, then you will get some lugnuts who take advantage of you and your business and rip ya off. On the inverse, you treat all your customers like they are trying to rip you off, only those that do will come back.

Agreed 100%, Im a Buisness owner and could tell you some wild stories about employees and work ethic.  ;D ;D ;D ;D