I emailed Kistler rods on the warrenty issues, and here is the response:
Sent: Monday, April 12, 2010 7:01 PM
To: trey@kistlerrods.com
Subject: RE: Kistler Custom Fishing Rods Customer Service
Trey,
I really love the idea of building your own rod. This is a great concept and I can now get exactly what I want. Also, I have been a huge G Loomis fans for the past 10 years or so, and fish their rods exclusively. I was very excited to learn that you are using the new Loomis blanks. I have found your website very helpful and easy to navagate, and I do not have any questions regarding it. My only question is concerning the rod warrenty. If I remember correctly, there was a 90-day limited warrenty. As you are aware, with my Loomis rods I can get them replaced no matter what happens for $50. Is this the case with the new zbones? The warrenty is the only thing holding me up at this point.
Thanks,
Jason
If you know of another custom rod builder that will offer you a better warranty on this quality of rod, then let me know so I can ask him how he does it. Be careful not to compare a Loomis stock rod with a Custom Kistler Z bone built on a Gary Loomis/North Fork Composite blank. Not even close. Once you try one, you'll know why you don't need a warranty and why others are selling all their other rods and buying more Z bones. Did you know that other high end rods such as those made in Japan do not have one day warranty and folks still buy them because the rods are awesome? You have to make the decision whether to buy a warranty or buy a tool that will increase your success rate. It's your decision now that you know the facts. Thanks for checking us out.
Trey Kistler
Kistler Rods