i agree that this phenomenon is becoming rampant in our society; i went to wal*mart to buy a skil saw for a project i was doing for my sister (figured i needed one now anyway, i'm 26). i got home, and opened the box to find a HEAVILY USED saw! it was all roughed up on the bottom, the blade was bent with all the paint/lettering gone, and the plug was melted! i took it back and exchanged it, RIGHTFULLY, but whomever did before is totally abusing the system! when I parked the impala on my wife's zebco, i didn't take it back to scheels!