Roatanman

I have had terrible experience with Costa. I am now waiting for my glasses to come back from warranty repair for the 4th or 5th time in only about two years. Hinges have corroded, lenses fallen out, paint peeled, and the polarization wears off faster than even cheap glasses I own. Their online area to check about the repair is useless as it has almost always said they were being evealuted or repaired. I called again today and they said they shipped yesterday but online it still says they are being repaired. The woman answering the phones was adament that I should have gotten an email stating they were shipped and I must not know how to check email or spam folder. When I asked why the website was not updated she had no clue so I had to explain that if the repair status doesn,t up date then maybe just maybe their email isn't working properly either. I will never buy Costas again. Ocean Waves are the only thing for me in the future. I am hard on glasses and they are often soaked with Salt spray but they are made for use on the water aren't they? I had my last pair of Ocean Waves for just under 8 years and was amazed they held up so well, so far I have not had Costas go 8 months without needing repair. One time when I sent them in they said I had to pay extra because they were broken in shipping, When I asked why they didn't mention the smashed packaging to UPS at the time they said they did not notice it. I told them they were full of it and to send me pictures and information. The lens was smashed and the box destroyed but nothing wrong with the frames. This they did not notice and wanted to charge me for. Once I started telling them I would get UPS involved they backed of quickly and finally sent them back.