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CHRIS BEAR

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  1. CHRIS BEAR joined the community
  2. I also fell and broke front catch on my 732. CS sent me a replacement pair within a week. Later the catch broke on the front panel, same thing, received a replacement within a week. In this day and age of complacent CS, what a breath of fresh air to deal with Plano. Listen to what you need, ship out a replacement within a week, no charge and no shipping. Excellent CS, polite and professional. If all companies were like this the world would be a happier place. Shout out to Jenn.

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