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I know a few years ago they had tons of problems with rods breaking, but I don't know if they still do. I don't have any direct experience with them, so hopefully someone that does can tell you better than I can. 

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Probably a good read for ya. I've never owned one and with all the quality rod mfgs out there I would see it as a foolish gamble with your $ to risk buying one with such a bad history. 

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36 minutes ago, S. Sass said:

Probably a good read for ya. I've never owned one and with all the quality rod mfgs out there I would see it as a foolish gamble with your $ to risk buying one with such a bad history. 

Ya true.      Ill stay away from them

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I have one of the newer ones, great rods. Highly recommended

I dont know about customer service, never needed to use the warranty

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