I bought a brand new nitro z18 that came with an elite 9. When I took the boat out for the first time I noticed the left side scan was not showing anything and coming up fuzzy. 2d and down scan work. It's jus that left side. I thought maybe the motor or something else was causing interference but I trimmed up and shut it off an still not working.  I checked the transducer in the settings and it's the correct transducer. Has anyone else had this issue or know what I can do to fix it? Software updates also didn't fix it.

Bad transducer?

Called lowrance this morning and they want me to pull the unit and send it for RMA. A little frustrating that I have to do this since I have had the boat for a week now. Not something I expected on a brand new boat.

4 hours ago, Stephenjcldrn said:

Called lowrance this morning and they want me to pull the unit and send it for RMA. A little frustrating that I have to do this since I have had the boat for a week now. Not something I expected on a brand new boat.

I would take it back to the dealership you bought the boat from and tell them to deal with it!  A new boat cost too darn much to be hassled with that kind of stuff!  Just my thoughts, and what I would do if it were my boat!  Could mess up the warranty of the boat if you go yanking things off.

I agree with taking it to the dealer. Pay for a brand new boat and you shouldnt have to ship anything anywhere. It looks like something is wrong with the unit or transducer. It looks like its mounted well.