i've been a pinnacle user last 3-4yrs.1st is an aaron,3- matrix II,a vision LP,2-plat.plus,a alyssa,a lucille ltd edition,an extant,and now 2-slyders.I bought the slyders after reading about them on resourse guide.they aren't as smooth as a 6 bb [advertised] reel should be.took bearing cap off[plastic-for shame] to oil a PLASTIC bearing.reel handle off,drag star off,oiled a ball and a  roller bearing.removed 4 screws,couldn't get case cover off.what's the catch?and are there going to be ball bearings in the critical spots,2- on spool,1 at bottom of drag, where's the other?

Rigman:

Sorry to hear that your Slyder reel is not as smooth as you would like it to be.  Keep in mind that "smoothness" is relative, and that this reel offers a level of smoothness comparable to competitive reels in its price class.   If you believe there is a defect of some kind, however, we suggest that you send your reel in to our customer service department to be checked out under warranty.  We recommend that you do not take apart the mechanics of the reel to make repairs yourself, as this would normally void the factory warranty.  We will make an exception in your case, however...so, please feel free to send your reel in. 

For your information, the Slyders bearing locations are as follows:

One ball bearings on each side of the spool, a third bearing under the spool tension control knob, a fourth "one-way" bearing underneath the star drag (anti-reverse bearing), another ball bearing on top of this anti-reverse bearing (on the main shaft), and a sixth ball bearing on the inside of the "Finesse Wheel."

If you would like to send your reel in for review/repair, please send to:

Silstar Corp./Pinnacle Customer Service

3002 Dow Ave., Unit 416

Tustin, CA 92780