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Does It Get Any Better Than This?

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Last month I broke my Powell max 704C rod when a battery fell on it. I was upset to say the least because this was my favorite rod at the time. I called Powell and told them what happened and they said ship it to them and send them the $40 fee and they would replace it. I thought $40 for a $150 rod was a pretty good deal so I shipped it off. Today I got my replacement rod back. I opened it to find a Powell Endurance 714C. I not only got a new rod but I got an upgraded rod! I was very pleased with the Max series, now I cant wait to use the Endurance! If your thinking about a new rod, Powell has got to be on your list.

So nice these days to see a company that stands behind there product and really take care of there customers...I had a simliar exp with St.Croix last year withone of my Avids....They treated me like i was there only customer....And in turn they earned a customer for life.....

So nice these days to see a company that stands behind there product and really take care of there customers...I had a simliar exp with St.Croix last year withone of my Avids....They treated me like i was there only customer....And in turn they earned a customer for life.....

thats odd, because st.croix did the exact opposite for me.

  • Super User

thats odd, because st.croix did the exact opposite for me.

There's usually two sides to every story. B)

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