Im thinking you are turning the tension knob..the drag is on the handle it is star shaped. The tension knob is on the same side as the drag, the brakes are on the other side of the reel. Try this..set the brakes to zero and hold your rod up and press the thumb bar to see how quickly your bait falls to the floor, adjust the tension knob until the bait slowly falls to the floor with out backlashing. Now set the brakes to around 6-7 til you get used to casting and then later try using less brakes. Hope this helps.