Agreed Cgrinder!
Email sent sunday and herd back from them today, they literally told me to cut up the rod so i didnt have to ship such a big expensive box. Not excited about having to pay an extra $30 with it but im getting a new rod and reel. Make sure kf you buy wright mcgill product that you keep your receipt. They do ask for it. I lost mine but had dicks give me a copy.
Has anybody used wright and mcgill customer service yet? I just contacted them about a real that has a bad spool tension know or breaking system and also i have a skeet reese micro guide rod that had a guide break today. Is there customer support any good? Are they good about replaceing or refunding defective items?
Andrew
My name is andrew von holten. I live in mahomet il. Im 15 and fish 6 club tournaments a year and 2-4 charity tournaments. I like to fish clinton lake, lake shelbyville, and lake of egypt! Second year of fishing tournaments.
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