Has anybody used wright and mcgill customer service yet? I just contacted them about a real that has a bad spool tension know or breaking system and also i have a skeet reese micro guide rod that had a guide break today. Is there customer support any good? Are they good about replaceing or refunding defective items?

Andrew

My experience with them has been very positive.

Agreed Cgrinder!

Email sent sunday and herd back from them today, they literally told me to cut up the rod so i didnt have to ship such a big expensive box. Not excited about having to pay an extra $30 with it but im getting a new rod and reel. Make sure kf you buy wright mcgill product that you keep your receipt. They do ask for it. I lost mine but had dicks give me a copy.

I just broke a Rick Clunn S-Glass crank stick and the warranty + shipping will cost more for what I paid for it.  I just bought a Powell Diesel instead.