The control boards seem to go out on these quite often. Mine went out and I clearly diagnosed it as the problem in a video, and instead of Minn Kota just sending me a new control board (I was still under warranty), they made me take my boat 100 miles away to one of their specialists and leave it with him for two weeks in the middle of fishing season while he waited on delivery of the new control board that only he could install. My three year old could have done it. I'm convinced Minn Kota has this policy so people just throw up their hands in frustration and buy the needed part rather than go through all the hassle of a warranty repair.