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pier_man0909

Bass Pro Shops great deal! helix 7 G3 with Mega Side Imaging for $499!

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NOT!  I bet some of you were excited.  yeah, I was too when I saw that.  Im curious if anyone else here besides me was scammed by bass pro shops with their latest ad. 

 

I recommend that anyone upset by this false advertisement post on Bass Pro Shops facebook page.  I did and it some attention, although still nowhere as far as getting the unit for the sale price.  I am going to continue to pursue this because this is flat out wrong.  At least in my case, I believe this is textbook bait and switch advertising which is illegal.  I called to confirm the unit, price, and that is was in stock with the marine electronics department lead before driving over 2 hours to the store to get it.  once in the store, the display unit had a sale sign again confirming this sale.  at the register, they would not give me the sale price and said it was a misprint and that I could have the discontinued G2 unit that was supposed to be on sale for the sale price.  meanwhile, this sale was still being advertised in the flyer, online, and on the display unit.  according to them, they will not honor this ad, period.  below is a picture of the ad, and the sale sign in the store.  This happened to me monday (3-4) in the early afternoon.  As of 9:00 pm on 3-7, this advertisement is still active online.  They have not edited the ad or posted a disclaimer on their website.  Does anyone know how I can contact Johnny Morris?

 

2B75F160-CCF5-4B45-80EB-0DB4C1B6FDD3.png

 

20190304_141847.jpg.3c18685d1f3ae09bcb84

 

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I would have raised heck till I got it for the sale price.

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I would be upset seeing the ad and in store display. The only thing that would make me think both are wrong would be that they list the sku # on both and it matches the g2 version

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They did this last year.  I thought I was getting the touchscreen garmin plus in the add for 449, but it was the chirp...  Like you, my closest Bo's is 60+ miles away.

 

I send an email and reveiw.  They contacted me.  I explained that it was a bait and switch. . we get the ad, get our hopes up, make a long drive  only to get there and see a small posted sign that it was a  mistake.  They gave me $25-50, can't remember, in points.  

 

Bass pro always has mistakes in ads.    Their customer service has always taken care of me in one way or another.  

bp-351x257.jpg

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8 hours ago, redmexican5081 said:

I would be upset seeing the ad and in store display. The only thing that would make me think both are wrong would be that they list the sku # on both and it matches the g2 version

yes. however, before they took a firm stance on not honoring the ad some managers honored it because they did not know if the mistake was the whole item description or simply the small sku number.  that thought never even crossed my mind.  when I see something on sale I never type in a sku number just to check.

5 hours ago, jaimeastin said:

They did this last year.  I thought I was getting the touchscreen garmin plus in the add for 449, but it was the chirp...  Like you, my closest Bo's is 60+ miles away.

 

I send an email and reveiw.  They contacted me.  I explained that it was a bait and switch. . we get the ad, get our hopes up, make a long drive  only to get there and see a small posted sign that it was a  mistake.  They gave me $25-50, can't remember, in points.  

 

Bass pro always has mistakes in ads.    Their customer service has always taken care of me in one way or another.  

bp-351x257.jpg

the second customer service agent i talked to gave me a $20 gift card.  I explained that it costs me more than that in gas and 5 hours of my time round trip just to drive there since im 100 miles away just to not get what I was told I could get for the price I could get it for and that I didnt think it was enough.  They said "you have gotten all you are gonna get from us"

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Yeah... I told them the same thing last year.  Your add is still up without disclaimer online.  For anyone who does not one , they will.made the trip and get a shock once in store.  

 

Fact is, in all the small print, and without mentioning SKU, the image can be wrong.  Getting some credit back is better than getting to the store and they sold out.  Yeah, even if they stop honoring a price mistake is a sell out... To make me feel better, lol!

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California has laws for advertising sale items, you get what is advertised and if no stock is availble you get a rain check for the sale item at the ad price.

Contact the the business bureau.

Tom

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6 hours ago, WRB said:

California has laws for advertising sale items, you get what is advertised and if no stock is availble you get a rain check for the sale item at the ad price.

Contact the the business bureau.

Tom

there are actually national laws about bait and switch ads, which I believe this to be.  I will will work a little more on trying to get it settled but im not gonna kill myself trying to make this happen.  they are the ones who messed up.  if it does not get settled and they stay as resistant as they have been, I will have no problem contacting the better business bureau and the FTC to report them.

 

 

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8 hours ago, pier_man0909 said:

there are actually national laws about bait and switch ads, which I believe this to be.  I will will work a little more on trying to get it settled but im not gonna kill myself trying to make this happen.  they are the ones who messed up.  if it does not get settled and they stay as resistant as they have been, I will have no problem contacting the better business bureau and the FTC to report them.

 

 

Does it say something in the fine print like “we are not responsible for misprints” or something? I don’t know if it really means anything legally but I thought I’ve boticed that on their sale flyers, but I might be wrong.  Either way, I still feel that what they are doing is wrong and they should honor it even if it was a mistake.

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1 hour ago, ratherbfishin1 said:

Does it say something in the fine print like “we are not responsible for misprints” or something? I don’t know if it really means anything legally but I thought I’ve boticed that on their sale flyers, but I might be wrong.  Either way, I still feel that what they are doing is wrong and they should honor it even if it was a mistake.

it does state that in the ad, which honestly probably does disolve them of any legal responsibility in the ad.  howerver, there is no disclaimer on the in store sale sign.

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