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kbkindle

kb and reeds st.croix rods

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kb here got a little problem with reeds on st croix rod i ordered two avid rods from reeds at $90.00 a piece which is a great buy but got the tube from ups and there is only one rod it the tube. but there bill shows they sent 2 rods and the bill was in there showing they charged my credit card $180.00 i call them and they said for me to give them my phone # and they would call me back. i did not get the rod from ups till about5:30 my time. and called them right after. hope to get a call from them kb

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Should be able to verify by the package weight if it was weighed before shipping.  Hope they don't give you any grief about this.

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Relax.

Reed's is a quality outfit, they will take care of you.

No worries.

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They probably shipped them in separate containers but they just didn't arrive at the same time. This is more common an occurrence than one might think. I hope that is the case for you, kb.

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i got both my rods in the same tube...which suprised me cuz i ordered each one on a separate bill. but hopefully they just put yours in separate tubes, or they forgot one and will send it back soon.

it will work out :o

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kb here   i called reeds again this morning and got a guy called john told him the problem with one rod short. i no sooner got that out of my mouth  he asked for invoice # then said he will ship one out today.  man ia'm not use to that good of service   rw is correct what a great co. to deal with the way they take care af there  customers  kb  " kudos to reeds family outdoor outfitters"

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I am hoping I get mine :-/  I ordered Friday and am only one state away and got email confirmation but cannot find it in my receipts folder.  I have faith in Reeds like RW said and I have never received constant quality service from any large retailed like Reeds.  I had a $300 trailcam that showed up and would not take pictures...called them, no big deal sent a new one and did not even ask for the other one back.  Now I am trying to find someone to fix the broken one, haha :o

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I ordered mine on the 14th and received it yesterday.

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