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Gr8wall

broken daiwa tierra and 5 year warranty

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Hey guys, i have some questions about my subject title.  Well i was fishing with my daiwa tierra rod and upon setting the hook on a fish the rod tip broke (at the 4th guide, inclusive of tip).  well i saw that there was a 5 year limited warranty on the rod and i have only have it for less than two years.  i called the cust. rep and he sounded clueless but told me to send it in where they would inspect it and get back to me.  i would hate to spend the money on something uncertain (like it wont be covered under warranty and im out on the shipping money).  Do you guys still think i should send it in anyways even though i dont have the reciept?  or should i save myself the hassle and use the shipping money on a new tierra rod.  i dont think i mistreated or handled the rod considering i do keep it indoors.  i dont know, i am kinda confused on what to do.  what are your opinions?  Thanks guys.

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Send the rod and you 'll get a new one.

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I don't know you need an rma. My buddy sent in a Diawa Procaster like 6 months after he bought it (the reel seat broke) and he never heard from them again.

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how long were your turn around times and did anyone contact your just send you one out of konw where?  thanks guys

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