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Shimano Rod Warranty

Michael H
in Fishing Rods, Reels, Line, and Knots

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I bought a Shimano Compre from bass pro in Toronto last December. Yesterday it broke while i was smallie fishing. Bass Pro won't do the over the counter return like i hear they will in the states and i am only able to find a local California number on Shimano's website. Does anyone know how i can contact them as i can't pay long distance to call California.  Thank You

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    • Super User

    You might try sending a PM to Bantam1.

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    Try sending an email to:

    FishSiteFeedback@shimano.com

    Dan Thorburn

    Product Support Specialist

    would be the guy to help you out.

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    Oh yeah, forgot this:

    The number for Shimano's customer service:

    1 877 577-0600.

    Best time to call is around 7:00 AM pacific time.

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