Been 2 months since I was supposed to get a replacement rod, they claim they are out of production, can get me any length or action except for the one I had. Lifetime warranry is bull#$%, UNLESS it means it takes a lifetime to get one.

What do you mean out of production? Carrot stix are out of production or just the one you want.

Apparently the one I want. Just looked at my last email from them andthey are trying to get me to take a MH. Said the medium action is there most popular. Funny, how when I was looking for one it was always several of the other actions, but there would be just one Medium on the racks. Local store had a medium the other day, I asked E21 to mail me $150 plus tax, and I would buy that one, but they declined that option.

i talked to eric directly and had my 701med in 3 days with just a phone call! maybe you should go up the ladder. i called e21golf and talked to the warranty mgr. himself. great communication and great response. not trying to rub this in, but i never settle for joe secretary. give me the guy that makes it happen! hope this helps!

Care to share this phone number?