5 of my 6 Tatulas have grooving within a year of purchase.  I contacted Daiwa this morning and I am gonna go ahead and send all 6 of them in for them to swap to the newer, thinner T-wing.  My tatula HD already has the thinner T-wing and has no grooving issues.  From talking, they are going to do it free of charge since it was a design flaw in the T-wing.  For reference, I only use fluoro and copoly.  No braid.  Thankfully this will fix the issue since I have no other reel companies I want to turn to.  

 

Top pic is the older wider T-wing.  second pic is the thinner on top T-wing that is supposed to fix the grooving and is already on the Tat HD, Zillion, etc. 

 

Saw your post on TT. 

 

I had a god awful experience with Daiwa's "reel repair center" and a customer service rep. Until I start seeing noticeable line fraying on my 2 grooved Tatulas, I'm not going to bother sending them in until maybe winter. I hope yours get fixed in a timely manner. Make sure you check them over thoroughly when you get them back.

is that grooving on the top of the reel above the t wing?

Edit nevermind... HD looks different than the others

HD has the newer T-wing

Lol I was looking at the top of the reel next to the D of type HD and see the slit I'm like how the hell lol the regular Tats don't have a slit there. I googled a pic and saw the issue is on the t wing itself. I only see the 2nd pic

Guess all those people who got bashed on other forums weren't trolls huh

Im interested in your grooving issues. Do you have any other pics of the groove. What do you think is causing it? Do you finger your line as you fish? Im a new owner of a tatula and just want to make sure this doesnt happen to me

Im interested in your grooving issues. Do you have any other pics of the groove. What do you think is causing it? Do you finger your line as you fish? Im a new owner of a tatula and just want to make sure this doesnt happen to me

 

 

I have 2 Tatulas that have this same groove. Found them last fall cleaning them. Doesn't effect the performance (yet). Line isn't fraying. I had a crappy experience with Daiwa's service department so I'm not sending them in for a new Twing until the boat is put away for the year.

Guess all those people who got bashed on other forums weren't trolls huh

Yeah I remember a thread not long ago that was pretty heated.

I have 2 Tatulas that have this same groove. Found them last fall cleaning them. Doesn't effect the performance (yet). Line isn't fraying. I had a crappy experience with Daiwa's service department so I'm not sending them in for a new Twing until the boat is put away for the year.

That pic^ that is ridiculous! i could see if it is rubbing along plastic but metal??? Smh

You do not have to send the whole reel in. 1 screw holds the twing on. Maybe try to talk to daiwa and ask for a 2 way replacement if just the part.

I tried and Daiwa said I had to send the entire reel in if I wanted warranty work.  I asked if they could just send me T-wings but they said no.  

Guess all those people who got bashed on other forums weren't trolls huh

People didn't bash them just because. They got bashed because the handful of guys that said they got grooves were told to send the reel to Daiwa but yet none of them did. One after another had their silly reason to not send it. Plus there was never a follow up on their post of what the resolution was.

I stopped caring about following groovegate since I decided the reel is too wide for me. Maybe since then there has been someone who actually made a post, contacted DAIWA, and followed up on their post. Maybe this will be the first post that can achieve this.

I've said from the start I do believe grooves can happen but only in rare occasions. I would bet that a typical high selling reel gets sent in for other flaws more than the grooving.