Just ordered Two reels and  I received two reels, one  I did not order. They sent me a ultra lite. I have no use for that reel. Can’t  get ahold of them . I did leave voicemail and call all day nothing. Bad customer service! Any info would be great?

When talking about customer service, you usually get what you pay for...all you can do is keep trying to make contact. I thought they were mostly sold on Amazon? 

19 minutes ago, JediAmoeba said:

I thought they were mostly sold on Amazon? 

That's where everyone gets introduced to them - but you can buy from their website too...and they're currently running a sale.

@eyedabassman Did you try to E-Mail them? I have contacted them before and E-Mail was the best way.

Yes I did that yesterday and today sent e mail and order number.

Yes I did that yesterday and today sent e mail and order number. I think I will end up eating this one. Maybe. I can sell it online.

What makes one choose a reel like these over say a used daiwa tatula Ct or $50 used Fuego or even an academy tac 40 you can lay hands on? 

12 hours ago, Cbump said:

What makes one choose a reel like these over say a used daiwa tatula Ct or $50 used Fuego or even an academy tac 40 you can lay hands on? 

Probably doest have an academy or access to used reels at a reasonable price without going through fishing forum used gear using PP route?  Facebook market place prices are awful.  People want to a sell you their rashed up reel at 80% of the full retail they paid for it from TW. 

I don’t have Facebook but there are alot of forums with excellent classifieds sections. 

I have contacted Piscifun through email before. Sometimes it takes a few days. I'm sure they'll correct the wrong reel.