Ok this is my 1st experience with a quantum reel, I tried to find reveiws and information on this reel before I bought it at bass pro but couldn't find anything really. The reel is a KVD 7 to1 ratio baitcaster, the model number is KV700HX it is a 2012 model. So here we go......
I recently bought a reel at bass pro about a week ago or so, the reel model number is KV700HX. The reason I bought it, was because it was on sale for 69.99. When I got it home I did a over view of the reel and saw that there was a small screw missing on the top right of the reel. I took the spool out and planed on cleaning it and relubing it. Another problem I saw is the plastic piece in the front of the reel is broke, where the screw goes into the reel to tightin the plastic piece. That isn't a huge issues but didn't expect those to be there from a new reel.
Another, problem I have is the star drag broke, not the function of the drag but a tip of the star. I have not been able to fish this real yet.
I emailed quantum and they said they have a 1year warranty and that I could send it in to them for fix (at my expense), or I can return or exchange it at bps. My reason for the post is to get an idea on others experiences with this reel if I should return or exchange?
Thanks in advance for your input.