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fourbizz

I Hate BPS

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I've placed one single order with this company in my entire life. I was given a gift card. I spent the hundred bucks on worm binders and boxes. That is all I ever wanted to do with this company. This was 2 months ago.

I now receive spam email at the rate of about 4 emails per week, along with every stupid catalog they can send me. I don't need a bps saltwater catalog, I don't understand? God, BPS sucks.

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Go to the bottom of the BPS ad.  It gives you an option to "opt out."  Most reputable companies provide this option.

Mike

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It 's not BPS fault, it 's your fault when you created your account, there are two options, one is to recieve e-mails, notifications, etc., all the usual garbage; the other one is you don 't want nothing. Go to your account and update it clicking on the option that doesn 't allow them to send you junk mail.

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Another solution is to block their email address

No worries  :)

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I get maybe one email a week or so.  Catalogs through the mail .............. now that's a different story.  Seems like I am getting one a week.  I mean come on, how many "Christmas" catalogs can there reaaly be?????  Seems like I have about 100 of them. :-?

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I have spent a lot of money at BPS over the years and still like some of their equip. but, if you are listening BPS. I went to the one in Baltimore MD and everytime I do they are out of stock on everything I seem to want. Basics like terminal tackle, hooks,sinkers yada,yada. I went down to buy a new boat  cover and the salesman was rude as heck. I just don't deal there any more. I would rather pay more at a local shop or order from Stamina, Barlows, Netcraft, etc. Its a shame because keeping things in stock for a company as large as BPS should be simple as well as training some of their staff to be more polite. This is not a personal beef either, I have heard the same thing from many of the guys in my area.

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The best way to stop getting catalogs from a company....stop buying from them, if that is an option. ;)

It might take a little while but, they will eventually stop.

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HI JIM BLAIR,

IT'S SURPRISING TO HEAR ABOUT THE LACK OF STOCK AND RUDE STAFF AT THE BALTIMORE STORE. I VISIT THE DETROIT STORE ABOUT ONCE A MONTH (MY WIFE WILL SAY MORE) AND I'VE NEVER EXPERIENCED EITHER OF THESE PROBLEMS.

THEY HAVE NEVER FAILED TO HAVE THE DISPLAYS FULL OF STOCK AND THE FEW TIMES THEY DIDN'T I ASKED  THE SALES ASSOCIATES AND THEY WERE ABLE TO GET THE ITEMS FROM THE STOCK ROOM. AND THEY ARE VERY COURTEOUS AND HELPFUL.

BACK IN FEBRUARY I WAS IN ORLANDO AND I VISITED THE BPS THERE AND ASKED FOR DIRECTIONS TO LAKE TOHO FROM MY HOTEL. THE GUY BEHIND THE REEL COUNTER GAVE ME THE MOST DETAILED DIRECTIONS. AND TO TOP IT OFF, HE GAVE ME HIS CELL NUMBER IN CASE I GOT LOST.

IT SOUNDS LIKE A MANAGEMENT (OR LACK THERE OF) PROBLEM.

POSSIBLY SOME FORMAL COMPLAINTS TO THE CORPORATE OFFICE WILL HELP.

FALCON

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Well, I guess getting BPS junkmail is better then all the ones I get from bad email accounts I cant block because I cant block topics only addresses.

I understand you pain though. I'm not really a BPS fan either.

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If you have opted out and if you can't block the emails, create a rule that will send all emails from BPS to your junk or deleted folder.

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I dearly love my BPS here in Concord. It's 4 miles down the road and the staff there is awesome. I have not had too many problems with getting what I needed when I needed it. The nice thing is that when there is an item that they have run out of they put a tag on the pin to show that the item has been inventoried and reordered. Another thing I like is the fact that the staff actually seems to know a little bit about fishing, hunting, camping and boating. I have never had that experience with Gander Mountain or other stores. I guess I'm lucky here.

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I too am suprised to hear of rude treatment or poor service at BPS. They have always treated me well. My regular store is St Charles, just west of St Louis. Great service, knowledgable staff, and very little stuff out of stock. It's a well run place.

I rather like getting e-mails from BPS and Cabela's, etc. These are much better than some of the other drivel that makes it's way to my inbox. I buy a lot of stuff, and like to know when something goes on sale.

I also just got that saltwater catalog. No saltwater within reasonable casting distance of central Illinois, but I still enjoy looking through what's available. I ordered some 6" soft plastic squids from last years catalog, and caught several nice bass this year with them. There are a lot of good looking, large saltwater cranks I'm looking at this year.

? BPS sucks ?

If that's the case, I wish a lot more places sucked.

Cheers,

GK

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I have now opted out, AND blocked their email address. Hopefully that will work. As far as the don't buy from them anymore recommendation, I have only and will only buy from them one time. They do in fact suck. It's like Sam Walton with a camouflage hat.

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just a question, but is it only because of the emails and catalogs that they "suck", or did you have a bad experience sometime?

Jason

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I have to agree on all the emails, it is a little overboard.  But im with Tom Bass, since im only about 5 minutes away im there all the time.  The staff there seem to really know a lot about the department they work in.  The guy behind the reel counter even knows who i am and says hey to me everytime i come in and has helped me with any question ive had.  Ive never had any experience when they didnt have what i wanted.  

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just a question, but is it only because of the emails and catalogs that they "suck", or did you have a bad experience sometime?

Jason

No real terrible experience to speak of really. I'm a fan of local tackle shops and online shops. I just don't like to support monolithic companies like wal-mart and bps that push regular people out of business. I would never done business with them had I not had a gift card.

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Like some others have already stated, I love the BPS in Concord, NC.  I shop there about once a month, including the past weekend, and the staff is always helpful, knowledgable, and courteous and they generally have what I need in stock.  I've also ordered from them online multiple times and have yet to get flooded with unwanted emails, etc.

I, too, am a fan of the local bait and tackle shops.  But before blaming BPS for putting the locals out of business, remember that BPS was once a 'local' store too.  In fact, they weren't even a store per se, the founder was selling specialty baits out of a van at tournaments.  He had a vision and capitalized on it.  The local stores had the same opportunities as BPS, they either didn't have the vision or the ability or the desire.

I'll continue supporting the local shops, but I'll also continue buying from BPS.

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I agree with Maltese Falcon on my local Orlando BPS, and also with Hillbilly_Hooker on the state of large corps.  

However, i do not think you can compare BPS with Wal-Mart.  I too will do all i can to NOT go to the mart.  But BPS has never been accused of hiring illegal  immigrants or providing poor health care and low wages (to my knowledge, anyway).  Now, i am not trying to affend anyone who works at the mart or BPS or any other "subject" i have mentioned, its just my opinion.  

A good example of Hillbillys statements is Plapps Pro Outdoors.  Im sure they started out small, and still may be compared to BPS, and there arent any in Florida, BUT, i know about them because they have and elite series boat wrapped with their logos.  

Just my 2 cents. :P

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I have no problem with big business, there is a reason they got big which was they took a risk.   I love the BPS customer service, I sent back a reel which I got as part of a combo, and they sent me back the entire combo, brand new.  I got a rod because they support their product.  I love the lottile stores but have had a ton of problems with the local stores when a product goes bad.  I get an email a week about the latest sales and sometimes I take advantage of it and other times I hit the delete button.

Corey

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I have spent a lot of money at BPS over the years and still like some of their equip. but, if you are listening BPS. I went to the one in Baltimore MD and everytime I do they are out of stock on everything I seem to want. Basics like terminal tackle, hooks,sinkers yada,yada. I went down to buy a new boat cover and the salesman was rude as heck. I just don't deal there any more. I would rather pay more at a local shop or order from Stamina, Barlows, Netcraft, etc. Its a shame because keeping things in stock for a company as large as BPS should be simple as well as training some of their staff to be more polite. This is not a personal beef either, I have heard the same thing from many of the guys in my area.

If there's one near you, by all means stop at a Cabelas store.  World of difference.  I would by far rather order from their catalog than BPS.

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If there's one near you, by all means stop at a Cabelas store. World of difference. I would by far rather order from their catalog than BPS.

Well, I do support as much as possible the local stores. But in my corner of the world bass fishing equipment is available in very limited quantities. I was single-handedly responsible for the appearance of Berkley and Yamamoto lures on Cyprus, so that I could obtain my stuff directly rather than order them from the U.S.A.

Still, out of the many U.S. internet retailers I have ordered stuff, I have to say that I consider BPS by far the best. They have the laregest selection, especially concerning bass lures, and their service to me as an "international" customer has been outstanding. Also, they give me the option of getting my orders mailed to me via regular USPS Air at a very reasonable cost without a minimum shipping fee. In this respect they beat their main competitor for international customers (Cabelas) hands down. Cabelas only sends via courier, minimum shipping charge $40, or 40% of the total order cost - which means that if I need some items worth say $50, I have to pay $40 shipping fees to have stuff delivered in 5 days. With BPS, a $50 order sent via USPS Air would get a $10-$12 shipping fee (depending on the item's weight, not value), and would arrive here in 8-10 days. In addition, the 40% minimum charge for shipping that Cabelas charges is ridiculus in another way - a friend who is mostly into big-game sea fishing (tuna, amberjack, dorado, barracuda) tried recently to order a $700 reel, and of course Cabelas charged him $280 shipping, and they refused to change that. He ordered the same reel model from BPS instead and he paid less than $40 shipping - that's 1/7 the cost for an extra 3 days to deliver. I also had some truble with Cabelas finding missing items in the (unopened) box, though they do replace them - but sending them surface snail mail instead!

Unless Cabelas change their shipping policy to international customers, it will be a long time before I order again anything from Cabelas, and then it will be a case of their having something I really need and which is not available at all from BPS or other retailers. For all my regular needs, BPS is by far my choice...

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