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TW Wish List Gone?

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From my browser, the wish list is gone....anyone else experience this?

  • Super User

1st sign of the Apocalypse 

  • Super User

I sent an E-Mail to their support on Saturday - got this response yesterday

 

"Thank you for contacting Tackle Warehouse. Due to technical issues with our wish list we have turned it off until we can rectify the situation. As soon as it is available we will have it up and running. We apologize for any confusion and thank you for your patience.  Please e-mail info@tacklewarehouse.com or call 1-800-300-4916 and one of our customer service representatives will be happy to help if you have any questions or concerns. Thank you for choosing Tackle Warehouse."


 
  • Super User

I am amazed at both how long it took TW to even offer a wishlist and how poorly the one they came up with is.  This isn't some brave new frontier of online retail they are struggling with.  Their website is generally pretty good too, which makes it even stranger.  

  • Super User
Just now, fishwizzard said:

I am amazed at both how long it took TW to even offer a wishlist and how poorly the one they came up with is.  This isn't some brave new frontier of online retail they are struggling with.  Their website is generally pretty good too, which makes it even stranger.  

I though the one they had was pretty good myself - I had three different ones set up and adding to the one of my choice was fairly simple. Not really any different than separate wish-lists on Amazon.

  • Author

Agreed, Amazon is the standard online for sure.  TW does a pretty good job in my opinion, the wish list deal maybe should have been advertised on their site?

  • Super User
46 minutes ago, MN Fisher said:

I though the one they had was pretty good myself - I had three different ones set up and adding to the one of my choice was fairly simple. Not really any different than separate wish-lists on Amazon.

The lack of an option to make a shopping cart into a wishlist and vice versa is my biggest beef.  The $50/Free Shipping deal is such a good fit for that kind of option I don't see how they don't offer it.  

  • Super User
2 hours ago, fishwizzard said:

The lack of an option to make a shopping cart into a wishlist and vice versa is my biggest beef.  

The lack of an option to make a wishlist or save a cart at TW saved me a ton of money in years past. 

Had a mini heart attack when I went on and seen all three of my wishlists gone. I had been getting my tackle resupply list for the year together and had over 100 items that I added whenever I realized I was out and would’ve taken me forever to re add and remember everything. So I called and turns out they are having problems with their website and it should be up shortly without losing your wishlists. The tech support guy told me I was the 20th one to ask him the same question. Lol

  • Super User
Just now, Bronzeback23 said:

So I called and turns out they are having problems with their website and it should be up shortly without losing your wishlists.

Okay, the e-mail I got didn't mention this. As I had a number of items in my three wishlists, I'm relieved that I won't lose the information...rebuilding them would have been a nightmare.

4 minutes ago, MN Fisher said:

Okay, the e-mail I got didn't mention this. As I had a number of items in my three wishlists, I'm relieved that I won't lose the information...rebuilding them would have been a nightmare.

He seemed pretty confident we should be alright. Hopefully he wasnt just feeding me a line since he had been asked so much!

  • Super User
1 hour ago, Choporoz said:

The lack of an option to make a wishlist or save a cart at TW saved me a ton of money in years past. 

I know this all too well.

  • Super User
2 hours ago, Bronzeback23 said:

He seemed pretty confident we should be alright. Hopefully he wasnt just feeding me a line since he had been asked so much!

Good to hear, I had a spring order list that would have been kind of annoying to lose. 

I had the same issue. When the wish list option returned mine was gone. That was a lot of searching down the tubes!

  • Super User
4 minutes ago, Chunk_Chaser said:

I had the same issue. When the wish list option returned mine was gone. That was a lot of searching down the tubes!

I'm still not seeing the wish list on the main page.

I’m not sure if it makes a difference but I always use my phone for TW.

 

Just checked again. Option is there but when clicked says file not found. Maybe I still have hope....

Edited by Chunk_Chaser

  • Super User

 Go to there website home page from a computer. There is a headline in the news section that says the wish list is under construction. All of you that think you have been saving money forget it. The bait monkey is waiting to pounce on you.

2 hours ago, Log Catcher said:

 Go to there website home page from a computer. There is a headline in the news section that says the wish list is under construction. All of you that think you have been saving money forget it. The bait monkey is waiting to pounce on you.

I’m new here but not new to the monkey. Her grip is strong!!

I can view my wishlist and all of the items are still there. I still can’t add to my wishlist—unless I am doing something wrong. 

  • Super User
5 minutes ago, microotter said:

I can view my wishlist and all of the items are still there. I still can’t add to my wishlist—unless I am doing something wrong. 

I just checked - wishlist intact from prior to down-time. I can also add to any of my wishlists. This is on a desktop - if you're on the mobile app it might be a little longer.

52 minutes ago, MN Fisher said:

I just checked - wishlist intact from prior to down-time. I can also add to any of my wishlists. This is on a desktop - if you're on the mobile app it might be a little longer.

Thanks for checking, I am on mobile. 

Wishlist on mobile working again.

 

Edit: Previous wish lists visible but not able to add to it yet.

  • Super User
On 2/12/2019 at 9:28 PM, Chunk_Chaser said:

I’m new here but not new to the monkey. Her grip is strong!!

Her?  :dontknow:  I personally feel his grip is more like Paul Bunyan's.  :D

7 minutes ago, new2BC4bass said:

Her?  :dontknow:  I personally feel his grip is more like Paul Bunyan's.  :D

Interesting... I just assumed. I will check next time I’m emptying my account. 

  • Super User
4 minutes ago, Chunk_Chaser said:

Interesting... I just assumed. I will check next time I’m emptying my account. 

I will agree when it comes to spending money................no "his" can beat a "her"

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